Official Document

Terms & Conditions xbet1 – A Complete Guide to Using the Platform

This document outlines all terms of use for the xbet1 Malaysia platform. Please read it carefully before registering or using any of our services. By registering, you are deemed to have read and agreed to all terms stated herein.

Updated: 1 January 2026

Key Things You Need to Know Before You Start

Six key points in the xbet1 Terms and Conditions that every member should understand

18-Year Age Requirement

Xbet1 only allows individuals aged 18 and above to register and use the platform. Registration by underage individuals is strictly prohibited, and any such accounts will be terminated immediately without compensation.

One Account Per Individual

Each member is only permitted to hold one active account at xbet1. Registering multiple accounts using the same or different information for the purpose of manipulating bonuses is a violation of these terms and may result in all associated accounts being closed.

Bonus Rollover Requirements

All xbet1 bonuses and promotions are subject to rollover requirements as clearly stated in the relevant promotion terms. Withdrawal of bonus funds before rollover requirements are met is not permitted. Please review the terms of each promotion before accepting it.

KYC Identity Verification

All members must complete the KYC (Know Your Customer) process before their first withdrawal can be processed. Required documents include a valid identity card or passport and proof of current address. This process is completed once only.

Accepted Payment Methods

Deposits and withdrawals must be made using payment methods registered in the member's own name. xbet1 does not accept third-party payments. The use of another person's bank account or digital wallet for transactions is strictly prohibited.

Account Security

Members are solely responsible for maintaining the confidentiality of their password and login credentials. xbet1 shall not be held liable for any losses resulting from sharing account information with third parties or from the use of unsecured networks.

01

Acceptance of Terms of Use

Welcome to xbet1. By accessing, browsing, or using any part of the xbet1 platform at xbet1.club or through our mobile app, you hereby agree to be bound by the Terms & Conditions set out in this document. These terms form a legally binding agreement between you as a member and xbet1 as the platform operator.

If you do not agree with any part of these terms, you are advised not to register or use xbet1's services. Continued use of this platform following any amendments to these terms will be considered your acceptance of those amendments.

This Terms and Conditions document should be read together with the xbet1 Privacy Policy and Responsible Gambling Policy, which form part of your overall agreement with this platform.

Xbet1 reserves the right to amend, update, or replace any part of these terms at any time without prior notice. Members are encouraged to review this page periodically to ensure you are always aware of the latest terms in effect.

02

Eligibility to Become an xbet1 Member

To be eligible to register and use xbet1's services, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

  • Be at least 18 years old at the time of registration.
  • Registration is voluntary and based entirely on your own initiative, free from any form of coercion or pressure from any party.
  • Does not fall under any category of individuals prohibited by local law from using online gaming services.
  • Be legally capable of entering into a binding agreement under applicable law.
  • Has never been suspended, blocked, or banned from using the xbet1 platform previously.
  • Register using accurate, complete, and up-to-date personal information.

Xbet1 strictly prohibits the use of the platform by underage individuals. If there is suspicion that a member is underage, xbet1 reserves the right to suspend the account immediately until satisfactory age verification is provided.

03

Registration & Account Management

Each individual is only permitted to hold one active account at xbet1. Registering multiple accounts — whether using the same or different name, email address, phone number, or other details — is strictly prohibited and constitutes a serious violation of these terms.

During registration, you are required to provide accurate and complete information including your full name, date of birth, active email address, and mobile phone number. This information is used for identity verification, withdrawal processing, and important account-related communications.

  • Passwords must be at least 8 characters long and contain a combination of uppercase letters, lowercase letters, numbers, and special characters.
  • You are solely responsible for maintaining the confidentiality of your login credentials.
  • All activity that occurs within your account is deemed to have been carried out by you, unless you promptly report a security breach to us.
  • Xbet1 will never ask for your password via email, message, or any other communication channel. Please be vigilant against phishing attempts.

The KYC (Know Your Customer) process is completed once only at the time of your first withdrawal. You will need to submit a valid copy of your identity card or passport along with proof of current address. This process is typically completed within 24 business hours.

04

Deposits and Payment Methods

Xbet1 accepts deposits via a variety of secure and fully supported payment methods, including local bank transfers (FPX), Touch 'n Go eWallet, Boost, as well as Visa and Mastercard credit and debit cards. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

  • Minimum deposit: RM 10 for most payment methods.
  • Deposits must be made using a method registered in the member's own name — third-party deposits are not accepted.
  • Xbet1 does not charge transaction fees for deposits; however, your payment provider may apply their own charges.
  • Deposit credits are typically reflected in your account within minutes. If there is a delay, please contact our customer support.
  • Xbet1 reserves the right to request proof of payment for any deposit if required for verification purposes.

Any attempt to make a deposit using stolen card details, unauthorized bank accounts, or other fraudulent methods will be reported to the relevant authorities and the associated account will be terminated immediately.

05

Fund Withdrawal & Payment Policy

Xbet1 is committed to processing all valid withdrawal requests promptly and transparently. Withdrawals are processed once a member's KYC is completed and all relevant requirements have been met.

VIP Tiers Daily Withdrawal Limit Processing Time
Regular Member Up to RM 10,000 1 – 3 hours
Silver VIP Up to RM 30,000 1 – 2 hours
Gold VIP Up to RM 50,000 30 minutes – 1 hour
Platinum VIP Up to RM 100,000 15 – 30 minutes
Diamond VIP Up to RM 200,000 Immediate priority
  • Minimum withdrawal is RM 30 for all membership tiers.
  • For security and fraud prevention purposes, withdrawals must be made to the same account used for your deposit.
  • Xbet1 reserves the right to request additional verification before processing large withdrawal amounts.
  • Bonus funds that have not met rollover requirements cannot be withdrawn until those requirements are fully satisfied.
06

Bonuses, Promotions and Rollover Requirements

Xbet1 offers a wide range of bonuses and promotions to reward both new and existing members. All bonuses are subject to rollover requirements (wagering requirements) as clearly stated in their respective promotion terms. It is the member's responsibility to read and understand these terms before accepting any bonus.

  • Welcome bonuses for new members are subject to rollover requirements of between 5x and 20x, depending on the bonus type.
  • Weekly cashback is credited automatically every Monday with no rollover requirement applied to the cashback amount.
  • Bonuses may be voided if there is evidence of game manipulation, arbitrage betting, or the use of multiple accounts to obtain bonuses.
  • Xbet1 reserves the right to revoke any bonus granted if eligibility requirements are not met or if there is suspicion of abuse.
  • Bonus validity is 7 days from the date of credit unless otherwise stated in the relevant promotion terms.

Platinum and Diamond VIP members are eligible for exclusive bonuses not publicly listed. Please contact your personal VIP account manager for more information on offers available at your tier.

07

Game Rules & Integrity

All games on the xbet1 platform are powered by software from certified providers using independently audited Random Number Generators (RNG). This ensures that every game outcome is entirely random and cannot be manipulated by any party, including xbet1 itself.

The following actions are considered violations of game integrity and may result in account termination and forfeiture of all balances and wins:

  • Use of software, bots, or automated tools to play or place bets.
  • Exploiting technical errors, system disruptions, or software vulnerabilities to gain an unfair advantage.
  • Arbitrage betting designed to circumvent bonus requirements.
  • Collusion between multiple accounts to manipulate game outcomes or accumulate bonuses unlawfully.
  • Any form of fraud, forgery, or submission of misleading information to xbet1.
08

Member Conduct & Ethics

Xbet1 maintains a safe, respectful, and harassment-free gaming environment. All members are required to interact with fellow members and xbet1 staff in a courteous and ethical manner, especially in live chat channels or any xbet1 community platforms.

  • Abusive, offensive, threatening, or sexually harassing language is strictly prohibited.
  • Members are prohibited from sharing or distributing unlawful, obscene, or harmful content through any channel on the xbet1 platform.
  • Attempting to access xbet1 systems or data without authorisation is a cybercrime and will be reported to the relevant authorities.
  • Members are not permitted to promote or advertise third-party services through the xbet1 platform or support channels.

Violations of this code of conduct may result in a written warning, temporary suspension, or permanent account termination depending on the severity of the violation.

09

Account Suspension & Termination

Xbet1 reserves the right to suspend or terminate any member account at any time if there is evidence or reasonable suspicion that the member has violated any term in this document, engaged in fraudulent activity, or breached applicable law.

Members may also request to close their own account at any time by contacting the xbet1 customer support team. In the case of voluntary closure, any valid cash balance (excluding bonus funds that have not met rollover requirements) will be returned to the member upon completion of the verification process.

  • Accounts terminated due to fraud or serious violations are not eligible for any accumulated balance or winnings.
  • Members whose accounts have been terminated are not permitted to re-register without written approval from xbet1 management.
  • Xbet1 will retain transaction records and account information for the period required by applicable law.
10

Xbet1 Limitation of Liability

Xbet1 is not liable for any direct, indirect, incidental, or consequential losses suffered by members arising from the use of this platform, including but not limited to financial losses from wagering activities, service disruptions, technical errors, or unauthorized access by third parties.

The xbet1 platform is provided on an "as-is" basis and xbet1 makes no guarantee that the service will always be available without interruption or free from technical errors. xbet1 will make every effort to maintain the highest possible platform uptime, though scheduled maintenance or unforeseen circumstances may occur.

In the event of a technical error resulting in an incorrect payout, xbet1 reserves the right to correct the error and debit or re-credit the affected account to the correct amount upon completion of the investigation.

11

Amendments to Terms & Conditions

Xbet1 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments will take effect immediately upon publication at xbet1.club unless otherwise stated.

For amendments deemed material or involving significant changes to member rights, xbet1 will endeavor to provide advance notice via email or in-platform notification at least 7 days before the amendment takes effect. Continued use of the platform after the amendment's effective date will be considered your acceptance of the revised terms.

  • Members are responsible for reviewing this Terms and Conditions page on a regular basis.
  • If you do not agree with any amendment, you have the right to close your account before the amendment's effective date.
  • The date of the last update is always displayed at the top of this page for your reference.
12

Contact Us for Further Enquiries

If you have any questions, confusion, or concerns regarding xbet1's Terms & Conditions, our team is available to assist you at any time. We are committed to providing clear and easy-to-understand explanations for any part of this document.

You can reach the xbet1 customer support team via live chat directly within the platform, available 24 hours a day, 7 days a week. For more detailed written enquiries, you may contact us via the platform's official email.

Our official support email address: [email protected] — We aim to respond to all email enquiries within 24 business hours.

For issues requiring immediate attention, such as account security concerns or disputed transactions, please use our live chat channel for a faster response.

Join xbet1 Today

Read and Understood Our Terms? Start Your Gaming Experience Now

Register your xbet1 account for free and enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 Malaysian members who have trusted our platform.

Bahasa Melayu