This document outlines all terms of use for the xbet1 Malaysia platform. Please read it carefully before registering or using any of our services. By registering, you are deemed to have read and agreed to all terms stated herein.
Six key points in the xbet1 Terms and Conditions that every member should understand
Xbet1 only allows individuals aged 18 and above to register and use the platform. Registration by underage individuals is strictly prohibited, and any such accounts will be terminated immediately without compensation.
Each member is only permitted to hold one active account at xbet1. Registering multiple accounts using the same or different information for the purpose of manipulating bonuses is a violation of these terms and may result in all associated accounts being closed.
All xbet1 bonuses and promotions are subject to rollover requirements as clearly stated in the relevant promotion terms. Withdrawal of bonus funds before rollover requirements are met is not permitted. Please review the terms of each promotion before accepting it.
All members must complete the KYC (Know Your Customer) process before their first withdrawal can be processed. Required documents include a valid identity card or passport and proof of current address. This process is completed once only.
Deposits and withdrawals must be made using payment methods registered in the member's own name. xbet1 does not accept third-party payments. The use of another person's bank account or digital wallet for transactions is strictly prohibited.
Members are solely responsible for maintaining the confidentiality of their password and login credentials. xbet1 shall not be held liable for any losses resulting from sharing account information with third parties or from the use of unsecured networks.
Welcome to xbet1. By accessing, browsing, or using any part of the xbet1 platform at xbet1.club or through our mobile app, you hereby agree to be bound by the Terms & Conditions set out in this document. These terms form a legally binding agreement between you as a member and xbet1 as the platform operator.
If you do not agree with any part of these terms, you are advised not to register or use xbet1's services. Continued use of this platform following any amendments to these terms will be considered your acceptance of those amendments.
This Terms and Conditions document should be read together with the xbet1 Privacy Policy and Responsible Gambling Policy, which form part of your overall agreement with this platform.
Xbet1 reserves the right to amend, update, or replace any part of these terms at any time without prior notice. Members are encouraged to review this page periodically to ensure you are always aware of the latest terms in effect.
To be eligible to register and use xbet1's services, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:
Xbet1 strictly prohibits the use of the platform by underage individuals. If there is suspicion that a member is underage, xbet1 reserves the right to suspend the account immediately until satisfactory age verification is provided.
Each individual is only permitted to hold one active account at xbet1. Registering multiple accounts — whether using the same or different name, email address, phone number, or other details — is strictly prohibited and constitutes a serious violation of these terms.
During registration, you are required to provide accurate and complete information including your full name, date of birth, active email address, and mobile phone number. This information is used for identity verification, withdrawal processing, and important account-related communications.
The KYC (Know Your Customer) process is completed once only at the time of your first withdrawal. You will need to submit a valid copy of your identity card or passport along with proof of current address. This process is typically completed within 24 business hours.
Xbet1 accepts deposits via a variety of secure and fully supported payment methods, including local bank transfers (FPX), Touch 'n Go eWallet, Boost, as well as Visa and Mastercard credit and debit cards. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.
Any attempt to make a deposit using stolen card details, unauthorized bank accounts, or other fraudulent methods will be reported to the relevant authorities and the associated account will be terminated immediately.
Xbet1 is committed to processing all valid withdrawal requests promptly and transparently. Withdrawals are processed once a member's KYC is completed and all relevant requirements have been met.
| VIP Tiers | Daily Withdrawal Limit | Processing Time |
|---|---|---|
| Regular Member | Up to RM 10,000 | 1 – 3 hours |
| Silver VIP | Up to RM 30,000 | 1 – 2 hours |
| Gold VIP | Up to RM 50,000 | 30 minutes – 1 hour |
| Platinum VIP | Up to RM 100,000 | 15 – 30 minutes |
| Diamond VIP | Up to RM 200,000 | Immediate priority |
Xbet1 offers a wide range of bonuses and promotions to reward both new and existing members. All bonuses are subject to rollover requirements (wagering requirements) as clearly stated in their respective promotion terms. It is the member's responsibility to read and understand these terms before accepting any bonus.
Platinum and Diamond VIP members are eligible for exclusive bonuses not publicly listed. Please contact your personal VIP account manager for more information on offers available at your tier.
All games on the xbet1 platform are powered by software from certified providers using independently audited Random Number Generators (RNG). This ensures that every game outcome is entirely random and cannot be manipulated by any party, including xbet1 itself.
The following actions are considered violations of game integrity and may result in account termination and forfeiture of all balances and wins:
Xbet1 maintains a safe, respectful, and harassment-free gaming environment. All members are required to interact with fellow members and xbet1 staff in a courteous and ethical manner, especially in live chat channels or any xbet1 community platforms.
Violations of this code of conduct may result in a written warning, temporary suspension, or permanent account termination depending on the severity of the violation.
Xbet1 reserves the right to suspend or terminate any member account at any time if there is evidence or reasonable suspicion that the member has violated any term in this document, engaged in fraudulent activity, or breached applicable law.
Members may also request to close their own account at any time by contacting the xbet1 customer support team. In the case of voluntary closure, any valid cash balance (excluding bonus funds that have not met rollover requirements) will be returned to the member upon completion of the verification process.
Xbet1 is not liable for any direct, indirect, incidental, or consequential losses suffered by members arising from the use of this platform, including but not limited to financial losses from wagering activities, service disruptions, technical errors, or unauthorized access by third parties.
The xbet1 platform is provided on an "as-is" basis and xbet1 makes no guarantee that the service will always be available without interruption or free from technical errors. xbet1 will make every effort to maintain the highest possible platform uptime, though scheduled maintenance or unforeseen circumstances may occur.
In the event of a technical error resulting in an incorrect payout, xbet1 reserves the right to correct the error and debit or re-credit the affected account to the correct amount upon completion of the investigation.
Xbet1 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments will take effect immediately upon publication at xbet1.club unless otherwise stated.
For amendments deemed material or involving significant changes to member rights, xbet1 will endeavor to provide advance notice via email or in-platform notification at least 7 days before the amendment takes effect. Continued use of the platform after the amendment's effective date will be considered your acceptance of the revised terms.
If you have any questions, confusion, or concerns regarding xbet1's Terms & Conditions, our team is available to assist you at any time. We are committed to providing clear and easy-to-understand explanations for any part of this document.
You can reach the xbet1 customer support team via live chat directly within the platform, available 24 hours a day, 7 days a week. For more detailed written enquiries, you may contact us via the platform's official email.
Our official support email address: [email protected] — We aim to respond to all email enquiries within 24 business hours.
For issues requiring immediate attention, such as account security concerns or disputed transactions, please use our live chat channel for a faster response.